Looking to fill the following positions

Client Consultation:

• Understand clients' travel preferences, budgets, and requirements.
• Offer expert advice on travel destinations, accommodations, transportation, and activities.
• Provide detailed information on travel packages, itineraries, and tour options and tailor travel plans to meet client's needs and preferences.

Booking and Reservations:

• Research and identify suitable flights, hotels, resorts, cruises, or other forms of accommodation.
• Make reservations for transportation, accommodations, and activities.
• Coordinate with airlines, hotels, car rental agencies, and other service providers.
• Ensure the accuracy of bookings, including dates, times, names, and any special requests.

Trip Planning and Itinerary Development:

• Create personalized travel itineraries based on clients' preferences and budgets.
• Research attractions, landmarks, events, and local customs of travel destinations.
• Arrange sightseeing tours, activities, and cultural experiences.
• Provide clients detailed information on local transportation, weather, and safety precautions.

Customer Service and Support:

• Respond to inquiries and provide prompt, accurate, and friendly customer service.
• Address and resolve any issues or concerns before, during, or after the trip.
• Offer 24/7 support to clients in case of emergencies or unexpected situations.
• Maintain positive relationships with clients to encourage repeat business and referrals.

Industry Knowledge and Research:

• Stay up-to-date with travel trends, new destinations, and emerging tourism products.
• Research and compare prices, promotions, and discounts various travel suppliers offer.
• Attend industry conferences, seminars, or webinars to enhance knowledge and network with other professionals.

Sales and Revenue Generation:

• Identify upselling and cross-selling opportunities to enhance clients' travel experiences.
• Promote special travel packages, group tours, or seasonal offers to attract new customers.
• Collaborate with marketing teams to create appealing travel brochures, flyers, or online content.
• Meet or exceed sales targets by actively seeking new clients and maintaining existing relationships.

Administration and Record-Keeping:

• Maintain accurate records of bookings, reservations, and client information.
• Prepare invoices, itineraries, and other necessary documents.
• Follow company policies and procedures related to data protection and privacy.
• Use relevant software or tools for efficient task management and organization.